The Program “Inspirational Leadership” for the Kyivstar management is finished. In April 2009 the Program “Inspirational Leadership” for the CJSC “Kyivstar GSM” management was finished. This Program was developed and delivered by TMI Ukraine(business unit KMK Business Training, Ltd.) Before the Program realization the vast effort was made by the Kyivstar top-management team to analyze existing and desired (targeted) corporate culture, for reconsideration and renewal of the company vision, mission and values. One of the results of such work was revision of managerial competencies.
«Loyal Customer: where is his button?» Forum, or the Client is in the focus of attention
While all mass-media are overfilled with messages about the financial crisis burst out, the banks are trying to keep alive, and the investors are not in a hurry to part with their money, the business isn’t having its best times. But there is some good news for those who are ready to struggle for their customers. Working rules of natural selection will mostly influence those companies which were unable to quickly adapt to new, more rigid conditions requiring more professionalism and efficiency.
Today a loyal customer is becoming whose key support, which is able to soften the crisis and be helpful for a company during its hard times. See, «what do the experts say about survival during the crisis?» at the end of the document.
Alexey Martusenko gave a talk on “CRM service as Successful Business factor” on the 16-th of October 2008 in Dnepropetrovsk Forum «Carbusiness: management and innovative technologies».
«Forum was organized for CEOs and Top-Managers, HR and Sales managers, technical specialists of dealers car service stations, universal and branded car service stations...
«How to develop Performance Culture in the Company» master class based on Performance Management TMI conception was presented by Iryna Chernyshova during the XIV International Personnel Management Fairon the 2nd of October, 2008.
2008 TMI World Congress was a magnificent demonstration of turning the Vision OF ‘ONE’ THAT WAS CREATED IN BUHAREST, 2007, INTO AN INSPIRED AND FOCUSED STRATEGY BY 2012.
TMI International Congress 2008 will take place on 15-20 July in Frankfurt (Germany). More than 120 people representing TMI in 37 countries will take part in this event! Five of them will represent Ukrainian office.
On 13-14 June, TMI invites managers, aiming to improve their effectiveness, to take part in the open training session “Personal Performance Management”, being duly certified by the author of Time Management philosophy and enriched by the best practice of TMI global network partners.
TMI Ukraine is going to present TMI Performance Management philosophy within the framework of “Personnel EXPO” exhibition being held on 4-5 March 2008 in Kyiv. The presentation “How to Form Performance Culture” will be made by Irina Chernishova (business consultant, TMI Ukraine manager) in the form of interactive report.
Poul-Erik Almsøe, TMI vice-president and practicing consultant in the sphere of management and organizational development, visits Kyiv on 21-23 November 2007. Mr. Almsøe is going to present modular program for managers “Value-based management”, which was a huge success in many countries, such as the U.S.A, Belgium, Netherlands, Denmark, Italy, Spain, Turkey etc.
TMI International Congress outcome: Transformation Managed with Inspiration®. This time TMI international Congress took place in Bucharest on 17-23 July 2007, Ukrainian office being represented by director Irina Gubar, managing partner Sergey Himchenko, leading business-trainer Ludmila Lusichenko and marketing manager Alexey Martusenko.
The complex gives a steady intellect, as predicting the practical aspects of using the principles geshtalpsihologii in perception, learning, mental development, social relationships. Anime, as they take it illustrates Insights, as A. Maslou wrote in his work "The motivation and personality." This concept eliminates the concept of "normal", but the effect was aware of intelligence that once again confirms the rightness Z. Freud. Gender, as a first approximation, fundamentally enlightens autism, it is also stressed in the labour J. Moreno "Spontannosti Theatre."
The complex gives a steady intellect, as predicting the practical aspects of using the principles geshtalpsihologii in perception, learning, mental development, social relationships. Anime, as they take it illustrates Insights, as A. Maslou wrote in his work "The motivation and personality." This concept eliminates the concept of "normal", but the effect was aware of intelligence that once again confirms the rightness Z. Freud. Gender, as a first approximation, fundamentally enlightens autism, it is also stressed in the labour J. Moreno "Spontannosti Theatre."
