PHILOSOPHY OF THE PROGRAM
Knowledgeable support maybe needed in any area of life. In the business world coaching and mentoring are the most well-known activities of support.
An effective coach of less-experienced colleagues needs not only a „mental map” of what should be done and what must not be done. They also need a special approach to help them avoiding traps like taking over responsibility of problem-solving or of generating ideas.
The real „coaching attitude” involves a strong belief in anybody’s capability to grow and in being the best supporter by escorting but not directing the coachee in his/her discoveries about difficulties, problems or goals.
This program offers skills for the coach, which helps the coachee open up in this relationship to its potential. The way of communication makes the crucial difference between effective-positive and harmful-fruitless coaching.
CONTENT OF THE PROGRAM
- The basics of feeling okay in any human relationship
- Needs and feelings: the pillars of cooperative communication
- Ego states: how to make yourself aware of your influence on relationships
- The win-win strategy: building best-result partnerships
- Self-awareness: discovering hidden agendas in your emotional programming
- Sending and receiving: how to increase cooperation and decrease resistance by knowledgable communication
- Staying fair at hard times: skills for handling agressive and power behavior
- Questions and pictures: two powerful skills for the coach and other supporters
- The coaching partner: putting your coaching skills into practice
- Personal benefits: individual feedback on the training benefits
WHAT CAN BE ACHIEVED
As a result of attending this program individuals will learn Skills like:
- Active listening
- Questioning
- Sending messages about our needs
- „adult-adult” communication in neutral evaluation of results to become a competent supporter of managers with coaching/mentoring tasks
To be able to make:
- an instant „mental map” of the coaching situation:
- Responsibilities
- Roles in the problem-solving process
- Motivation of sharing etc.
WHO SHOULD ATTEND AND BENEFIT FROM THE PROGRAM
Would-be coaches
Managers with coaching and mentoring tasks
Internal coaches
Trainers
