Delegation

PHILOSOPHY OF THE PROGRAM

Delegation is an essential skill for managers and team members, yet many fail to delegate successfully. You will discover the key elements of effective delegation, assess your own strengths and weaknesses in this area and develop strategies for producing results. You will also learn how to delegate efficiently while improving others' competencies.

CONTENT OF THE PROGRAM

• Why delegate - definition and importance.
• Defining responsibilities - who does what, by when.
• 5 zones of Delegation.
• Test: "How to achieve effective delegation". Results.
• Benefits of effective Delegation.
• Obstacles from Managers - Personnel - Organisation.
• 3 tests on Delegation.
• Golden rules on effective Delegation for managers and staff.
• Rewarding the contribution of others.
• Action Plans. The Next Step.

WHAT CAN BE ACHIEVED

As a result of attending this programme individuals will be able to:

• Gain commitment while focusing on the task.
• Identify key result areas and define responsibility.
• Gain overview, review and communicate progress. Determine what to delegate.
• Understand how to give authority and get others to accept responsibility, regardless of position.
• Recognise and encourage the skills and ambitions of others.

WHO SHOULD ATTEND AND BENEFIT FROM THE PROGRAM

Everyone who needs to work with others to achieve individual or team results.