PHILOSOPHY OF THE PROGRAM
Performance management is a strategic and integrated approach to delivering sustained success to organizations by improving the performance of the people who work in them and by developing the capabilities of teams and individual contributors.
The real concept of performance management is associated with an approach to creating a shared vision of the purpose and aims of the organization, helping each employee understand and recognize their part in contributing to them, and in so doing, manage and enhance the performance of both individuals and the organization.
This performance management program prepares participants both from consulting and training perspectives. The consulting part gives a detailed overview on Performance management philosophy, the different existing approaches and PM systems, processes. At the end of this session the participants will have a checklist: what information they need before designing a PM training, how they can obtain and use this information. The training part introduces the different possible performance management training blocks in practice.
CONTENT OF THE PROGRAM
- Performance management philosophy, system, process, etc.
- Competency systems and PM: turning competencies into observable behaviors
- Goal setting (organizational, team, individual)
- Managing day to day performance (one on ones, team review meetings, with reference to performance coaching, motivation, feedback)
- Performance evaluation (organizational, team, individual)
- Performance review discussion
- Performance appraisal (mistakes in evaluations, different evaluation schemes, etc.)
- Managers/employees necessary skills for successfully managing performance within the system
WHAT CAN BE ACHIEVED
As a result of attending this program participants can:
- Map the client’s PM system: what kind of system they use, what are the elements,…
- Survey employees and managers relation towards the PM and its system
- Put that concrete hard and soft information into context
- Build up a tailor made, specific PM training program relevant for the client’s needs and situation
- Run successfully the different program blocks/modules of a PM training (theoretical parts and exercises)
WHO SHOULD ATTEND AND BENEFIT FROM THE PROGRAM
This train the trainer program is for those who would like to help client organizations to more professionally run their Performance management systems and to enable them to better manage employee performance.
The TTT is not about building up a Performance management system.
If you hear the following or similar needs from your clients: …
- “We have a performance mgmt. system, but employees and their managers just use them administratively and we would like to refresh the meaning of it…”
- “We developed a new system and we need someone who can train managers how to use the system and can equip them with the necessary performance management skills…”
- “We want our employees to better self manage their performance and teach them what their role is in PM and how the PM system can help them…”
- “We have a good system, but managers need to become better in goal setting, managing performance and other PM related skills…”
…this TTT will equip you with approach, tools and methods, possible training modules in order to offer the best solution for your client.
Interest in consulting work is warmly welcomed. Having basic consulting skills means advantage for the applying participant.
